FAQ


Questions We Actually Get Asked.

Everything you need to know before your first treatment. If your question is not answered here email us at hello@eidonskin.com and we will get back to you within 24 hours.

Perform the pressure-blanching test. Apply gentle pressure with your fingertip to the darkened area beneath your eye and hold for five seconds. If the discoloration temporarily brightens as the stagnant blood is pushed out of the capillaries, your dark circles are vascular. Deoxygenated blood is pooling and stagnating beneath the skin. This is precisely what Haloxyl targets through Chrysin and N-Hydroxysuccinimide working to enzymatically clear the accumulated bilirubin and chelate the free iron. If the discoloration does not change under pressure, your dark circles have a stronger melanin or structural component. Eye'fective addresses this through anti-tyrosinase activity and its clinically proven capacity to boost collagen production. The 360° Eye Mask and its occlusive delivery system maximizes the transdermal penetration of both actives regardless of your dark circle type. The 90 day guarantee means you have nothing to lose by finding out.

Most eye patches are single use hydrogel sheets that cover only the infraorbital region below the eye, leaving the upper eyelids completely exposed. The 360° Eye Mask is engineered in a continuous infinity-loop shape that conforms to the entire orbital rim, covering both upper eyelids and lower lash line simultaneously. This is the only system that delivers transdermal active infusion to the full 360° periorbital area in a single treatment. The platinum-cured medical silicone creates complete physical occlusion, eliminating transepidermal water loss and generating the hydrostatic pressure needed to drive Haloxyl and Eye'fective deep into the viable dermis. Standard patches and open-air creams cannot replicate this. The physics do not permit it.

Most people notice an immediate improvement in puffiness and brightness after the first use. The occlusion effect and mechanical compression of the silicone mask produce visible results from the very first treatment. For dark circles specifically, Haloxyl clinical trials show a 19% average reduction in discoloration at 56 days with up to 45% clearance measured by colorimetric parameters. Dark circles that have been present for years require consistent treatment. Used 3 to 5 times per week, significant and lasting results develop over 8 to 12 weeks.

Yes. The 360° Eye Mask is made from platinum-cured medical grade silicone and is designed for 200 or more uses with proper care. After each use rinse with mild soap and warm water, let air dry completely, and store in the provided tin on the clear insert. With consistent use 3 to 5 times per week the mask has been tested to last over one year before any degradation in occlusive performance or coverage quality.

No topical treatment eliminates genetic dark circles entirely. What Haloxyl targets specifically is the vascular pigmentation component, the blue and purple darkness caused by blood pooling, which is present in virtually every case of genetic dark circles. Use the pressure-blanching test: press your fingertip gently against the darkened area. If it temporarily brightens, there is a significant vascular component that Haloxyl can address enzymatically. Eye'fective addresses the structural and melanin components simultaneously. The clinical compounds in the Activating Eye Serum are among the most studied and effective non-invasive treatments available without a prescription.

At daily use approximately 30 to 50 applications, roughly 1 to 1.5 months. Used 3 to 5 times per week as recommended the serum lasts 2 to 3 months. The airless pump dispenser ensures no formula is wasted and keeps the serum fresh and uncontaminated throughout its entire use.

We stand behind the clinical ingredients in this formula completely. If you use the Eye Rescue Kit consistently for 90 days and do not see any visible improvement in your dark circles we will issue a full refund with no questions asked. Simply email us at hello@eidonskin.com with your order number and we will process your refund within 3 to 5 business days. We are confident in this product because the science behind it is real.

The 360° Eye Mask is made from platinum-cured medical grade silicone, which is biocompatible, fragrance-free, and safe for all skin types including sensitive and post-procedure skin. The serum is formulated without fragrance, parabens, sulfates, harsh alcohols, retinols, or chemical exfoliants. Organic Edelweiss provides immediate anti-inflammatory soothing for compromised or irritated skin. As with any skincare product we recommend patch testing before your first full use. Apply a small amount of serum to your inner wrist and wait 24 hours before applying to the eye area.

Yes. The Eye Rescue Kit is designed to work with or without an additional eye cream. If using both apply the Activating Eye Serum first, allow it to become slightly tacky, then press the mask on top. The mask creates the occlusive seal regardless of what is underneath. For maximum results we recommend using the Activating Eye Serum as your primary eye treatment rather than layering multiple products beneath the mask.